PRIVACY POLICY
Who we are
Our website address is: https://www.uddara.com
We operate under UDDARA EXIM LLP.
What personal data we collect and why we collect it
Comments
When visitors leave comments, we collect the data shown in the form, IP address and browser user agent to help spam detection.
A hashed version of your email may be sent to Gravatar to display your profile photo.
Contact Forms
If you submit a query through our contact form, we collect:
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Your name
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Email
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Phone number (if provided)
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Message details
We use this information only to respond to your enquiry.
Orders / Checkout
When customers place orders, we collect:
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Name
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Billing & shipping address
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Email & phone number
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Payment details (processed securely by the payment gateway — we do not store card numbers)
This information is used to:
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Deliver your order
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Contact you with order updates
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Fulfil legal, tax or accounting requirements
Embedded Content
Pages may include embedded content (videos, social media posts, maps).
These sites may collect data as if you visited them directly.
Analytics
We may use analytics tools (e.g., Google Analytics) to:
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Understand traffic and customer behaviour
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Improve the website experience
Analytics may collect anonymized usage data such as: -
IP address (partially masked)
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Device and browser type
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Pages visited
Who we share your data with
We share data only with trusted third parties essential to running our site:
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Hosting provider (for secure storage)
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Payment gateway (for processing orders)
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Shipping/courier partners (for deliveries)
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Anti-spam services (e.g., Akismet)
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Analytics providers (optional)
We never sell or trade your personal data.
How long we retain your data
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Comments and associated metadata: indefinitely
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Customer order records: up to 7 years (for GST & accounting compliance)
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Contact form enquiries: up to 12 months unless requested to delete
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Registered accounts (if enabled): until deleted by the user
Your rights
You may:
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Request a copy of the personal data we hold
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Request corrections
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Request deletion (except data needed for legal/tax purposes)
Email requests to: privacy@uddara.com
Where we send your data
Visitor comments may be checked through automated spam detection services.
Payment data is processed via secure third-party gateways (Razorpay/PayPal/Stripe, etc).
How we protect your data
We take reasonable measures including:
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SSL encryption
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Secure servers
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Restricted access to admin dashboard
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Regular updates of software/plugins
Data breach procedures
In case of a data breach, we will:
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Investigate immediately
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Secure vulnerabilities
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Notify affected users if required by law
What third parties we receive data from
Analytics and ad platforms may provide anonymized traffic and conversion insights.
Automated decision making
We may use automated tools to:
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Detect spam
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Filter fraudulent orders
No profiling or automated decision-making affecting rights occurs.
Contact Information
For privacy-related concerns, contact:
📩 privacy@uddara.com
🏢 UDDARA EXIM LLP
